Tuesday, October 28, 2008

Popular Decoration Searches

By Fowler Medina

Can you make my chocolate a different color and/or flavor?
Absolutely; we love to make our customers happy. If you have a certain color that you need for your special event, just mail us a color swatch and we will try to match it, as close to the swatch as possible. We can also add flavorings and crunches to add a different twist to your order. A slight upcharge will apply when customizing colors and flavors.You can pay through check, money order, MasterCard or Visa. At this time, we do not accept Discover or American Express.

How do I send my photo or artwork?
You can email your photo/artwork to For the best results, your photo/artwork should be a minimum of 300 dpi and can be any of the following file formats: eps, psd, ai, tif, jpg, gif, png, tif , bmp or pdf. If you're not sure about the format, don't worry; send it anyway, we will contact you and tell you if it will work for your project. If you do not have an electronic version to send, you can send your photo/artwork to us at the following address:Our prices are very competitive as it is. thus, we do not offer discounts.

Can I cancel my order?
our products are made to order and personalized to your specifications, orders cannot be cancelled once you've approved the proof.A - This is usually caused by your firewall or privacy software. You must be able to "accept cookies". In addition to firewall/privacy software, shoppers can also be prevented from adding multiple items if the shopper has their Web browser set to not accept cookies.A - This is usually caused by your firewall or privacy software.

How much is shipping?
Shipping is available throughout the United States . Shipping rates vary, so we will give you an estimate based on the size of your order. At that time we can discuss the different shipping methods and rates.

Q - I am trying to place an order online and cannot put more than 1 item in my shoppng cart. Why?
A - This is usually caused by your firewall or privacy software. You must be able to "accept cookies". In addition to firewall/privacy software, shoppers can also be prevented from adding multiple items if the shopper has their Web browser set to not accept cookies.Yes, you may. Simply indicate that you would like to do so on your order form, leave a # where you can be reached and we will call you when your order is ready for pick-up.

Can you rush my order?
Yes, we can do a UPS 3-day select for $$/extra (please call for quote). Please indicate that this is your wish on the order form.Chocolate is best kept in a cool dark place, at temperatures between 63-75F. Your chocolates should not be refrigerated or frozen, as this will damage the chocolates and images. Chocolates with images might fade if exposed to direct light for too long, so store them out of direct light until your event. - 15634

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