Wednesday, October 29, 2008

Gift Card Programs: Designing Your Gift Card

By Al Duggan

You've smartly decided that adding gift cards or loyalty cards is a next step in marketing for your business. One of the key items to consider in this process is the design of your card. Let's explore some of your choices. There are some common errors people make in this process, but with a little help you can avoid those mistakes.

Standard or Custom Designs?

After you've chosen a card supplier, one of the first things they will want to discuss with you is your card design and whether you want to go with a custom design or a standard design. Custom cards are just that -- they are unique to your company. They pull together your identity (your logo and artwork) to maintain your branding.

Standard designs, on the other hand, are ready-made designs that your gift card supplier has in stock. Many gift card providers have designs that cater to specific categories of business. Therefore, they do not have to be bland. These standard designs also can be personalized by adding your business name, website and telephone numbers and even a logo (but usually in a single color).

The question is deciding which option is the best for your business? There are a few items you need to take into consideration before you can make that decision. Let's take a look at some of the pro's and con's of each option. Custom cards are the choice of large retailers since they are specifically designed to maintain their branding. They are attractive cards, which can increase impulse buys if promoted well at the point of purchase. Custom cards also give opportunity for uniquely shaped designs, including special die-cuts (cards in unique shapes) and even some advanced features such as cards that will play music or have additional digital info. The downside to some of this is that these cards will cost a bit more and are not as quickly produced.

There are many unique printing features you can do with standard cards, such as adding clear card stocks, using metallic ink, or even some die cuts. Personalization is limited with a standard card. The amount of text you can use, the color choices on overprinted text, and the number of standardized designs available are all some of the typical limitations. However, there are many advantages. Standard cards don't usually cost as much since the card supplier has large quantities in stock. Standard cards also have the advantage of speed to market since the turnaround time is days instead of weeks.

Some Things To Consider About Your Artwork

With standard cards, the task is pretty simple -- pick a design and choose how you will personalize it for your business. With a custom design, however, you have some additional decisions. Likely, you'll work with either your existing agency -- if you have one - to create your card design, or you'll work with your supplier. Many gift card companies have their own in-house design departments. Regardless of whom you work with to create your design, you'll need to give them some direction. In many cases, this means supplying artwork so they can base your card design on something that you already use in your business - for example - your original menu art if you're a restaurant. You can also submit the files used to create a brochure or advertisement for your business. This will enable a designer to create your card design so it fits into the rest of your marketing initiatives.

Some additional Do's and Don'ts for providing you artwork:

1. DON'T try to use the images right off your website. These are often not of high enough quality and resolution for card printing.

2. DON'T provide graphic images than must be enlarged. This will, again, not give a high enough resolution to the images as they lose quality when enlarged.

3. DON'T use images that have already been printed. Any artwork that has been printed commercially has likely been converted into a series of microscopic "dots" that make up the printed image. This works well the first time the image is printed but when the same process is repeated on a previously printed image, the result is an image that has what is termed a "moir" pattern and the artwork will not print satisfactorily.

4. DO send original files that you have on your computer -- the kinds of files you send out to get printed. These files will usually be clear and of high quality, and they are perfect for a designer to create a quality integration into your card's design.

5. DON'T make the design too complicated. Placing too much info into this small space often reduces the overall visual impact that the card will have. This is a fairly common error people make. Don't make it cluttered and lose your impact in the process.

6. DO utilize your logo. Carry your branding through to your design. Your logo is recognizable to your customers, and your gift card acts as a small billboard. Take advantage of your logo.

7. DO consider customized merchandising tools to complement your card design. A custom gift card affixed to a custom-designed carrier or card hanger presents a coordinated, attractive package that has a higher perceived value that will increase card sales.

Whether you opt for a personalized standard card you can begin to sell to customers next week or a custom-designed card/hanger combination that will coordinate with your other marketing materials, there is nothing quite like opening up that box and seeing your colorful gift cards for the first time. Whatever you choose in terms of design, be sure to make your customers aware that you offer gift cards as soon as they arrive at your door. Soon you'll enjoy additional revenues and new visitors to your business. - 15634

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