1) Know Your Call's Goal
Before you even make the call, identify the purpose and end goal of your call. What action do you want your prospects to take after the call? If you don't have a goal, you won't get the result that you want in the end.
2) Find Out Their True Interest Level
This goal is simple. Do not give away all of your goods without knowing if the person will even take the time to look at them. If they want you to just send them the information so that they can get you off of the phone, don't do it. Do some digging to see what their level of interest is, or if they're just trying to get rid of you.
3) Poor Telephone Manners
We all know what good etiquette is, but sometimes we don't even realize when we're not following it. Avoid smacking your gum, eating, multi-tasking, or having distractions in the background while you're making calls. Not only will it be distracting to the prospect, but also to you.
4) Listen Up
If you want to know what your prospect is thinking, just listen to them. Make sure that you do not monopolize the conversation. Poor listening skills will lead to failure.
5) Don't Make Your Fears Theirs
Just because your prospect does not have the time to talk to you right now does not mean that they never want to talk to you. Do not jump to conclusions. You may have just caught them at an inconvenient time. Ask them when would be a better time to chat and reschedule your appointment.
6) Not Asking Enough Questions
There are things that you need to know about your prospect to qualify them, but also make sure to find out about what they want you to know. People love to talk about themselves, their families, and things of interest to them. You will build rapport with them by being interested in what interests them.
7) Not Being Prepared
You would never dream of speaking to a room full of people without having prepared ahead of time. The phone is no different. You really need to take some time and go over what you have to say. Ask a friend or family member to do some role playing with you. There's nothing worse than fumbling over your words when you are talking to a prospect.
8) Ask For It
You need to give your prospect a call to action. You want them to follow up with what you're telling them by having them do their own due diligence. By asking them to do something for you, you can then follow up with them and see what their own research turned up. - 15634
Before you even make the call, identify the purpose and end goal of your call. What action do you want your prospects to take after the call? If you don't have a goal, you won't get the result that you want in the end.
2) Find Out Their True Interest Level
This goal is simple. Do not give away all of your goods without knowing if the person will even take the time to look at them. If they want you to just send them the information so that they can get you off of the phone, don't do it. Do some digging to see what their level of interest is, or if they're just trying to get rid of you.
3) Poor Telephone Manners
We all know what good etiquette is, but sometimes we don't even realize when we're not following it. Avoid smacking your gum, eating, multi-tasking, or having distractions in the background while you're making calls. Not only will it be distracting to the prospect, but also to you.
4) Listen Up
If you want to know what your prospect is thinking, just listen to them. Make sure that you do not monopolize the conversation. Poor listening skills will lead to failure.
5) Don't Make Your Fears Theirs
Just because your prospect does not have the time to talk to you right now does not mean that they never want to talk to you. Do not jump to conclusions. You may have just caught them at an inconvenient time. Ask them when would be a better time to chat and reschedule your appointment.
6) Not Asking Enough Questions
There are things that you need to know about your prospect to qualify them, but also make sure to find out about what they want you to know. People love to talk about themselves, their families, and things of interest to them. You will build rapport with them by being interested in what interests them.
7) Not Being Prepared
You would never dream of speaking to a room full of people without having prepared ahead of time. The phone is no different. You really need to take some time and go over what you have to say. Ask a friend or family member to do some role playing with you. There's nothing worse than fumbling over your words when you are talking to a prospect.
8) Ask For It
You need to give your prospect a call to action. You want them to follow up with what you're telling them by having them do their own due diligence. By asking them to do something for you, you can then follow up with them and see what their own research turned up. - 15634
About the Author:
Are you tired of making endless cold calls with no results? If so, check out Brian McCoy's Xocai Healthy Chocolate automated marketing system to learn how to put a system to work for you! About the Author: Brian McCoy is a six figure earner and a top earner in the home based business industry. Brian devotes the time, energy, and effort into his team and works with them to realize their dreams.
